Dr. John Toussaint

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John S. Toussaint, MD, is the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value. Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System. This model of continuous improvement helped save millions of dollars in healthcare costs by reducing patient errors, improving outcomes and delivering better quality care at a higher value. ThedaCare and Dr. Toussaint’s work have been featured in Health Affairs, the Wall Street Journal, the New York Times, Modern Health Care, and Health Management Technology. Additionally, Dr. Toussaint is asked to speak all over the world on LEAN and the topics of quality and efficiency in health care.

Nido Qubein

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Nido Qubein is chairman of an international consulting firm and recipient of the highest awards given for professional speakers including the Cavett (known as the Oscar of professional speaking), the Speakers Hall of Fame, Horatio Alger Award for Distinguished Americans and The Order of the Long Leaf Pine (North Carolina’s highest civilian honor) and Sales and Marketing International’s Ambassador of Free Enterprise.

Nido Qubein is president of High Point University, an accredited undergraduate and graduate institution with 3,500 students from 50 countries and 44 states. He has written numerous books and recorded scores of audio and video learning programs including a bestseller on effective communication published by Nightingale-Conant and Berkley.

His foundation provides scholarships to 48 deserving young people each year. To-date the Qubein Foundation has granted more than 600 scholarships, worth over six million dollars.

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Author of The Author of The Inventors Bible

Ronald L Docie, Sr.’s career in the world of inventions spans more than three decades. His own inventions are featured in Wal-Mart, Kmart and thousands of other outlets. As an agent for inventors, Mr. Docie has negotiated more than 50 licenses with companies like General Motors, and he’s an expert consultant to Johnson & Johnson on idea submission. He is also the president of Docie Development, LLC, an international company that provides services for inventors and corporations.

James Hereford

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Executive Vice-President, Group Health
Group Practice Division

Topic: How group Health used Toyota Production system in the medical field.

James Hereford is responsible for strategic oversight of technology, quality, human resources, and strategic planning. He has been instrumental in the development of Group Health’s secure Web portals and oversaw the implementation of a comprehensive electronic medical record system.

Hereford has been a key figure in the implementation of a Lean-based management and improvement system at Group Health, has been a leader in establishing collaborative approaches with organized labor, and leads the cross-functional Care Delivery value stream.

Hereford holds bachelor’s and master’s degrees in mathematics from Montana State University and is a faculty member in the University of Washington’s Master of Health Administration program. He also is a member of several local and national organizations and boards, including the Healthcare Value Leaders Network, the Center for Information Therapy, One Health Port, and the Greater Seattle YMCA, and is chair of the Washington State Health Care Authority Health Information Infrastructure Advisory Board.

Shell Busey

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Radio host TV host and all around great guy!
Visit Shell’s web site: www.housesmartcentre.com

About Shell Busey
My experiences in the Home Improvement industry now span some 40-plus years, all the way from stock boy to radio and TV shows, dispensing advice and know-how to you, the home owner. A lot of water has gone under the bridge (so to speak) over those years and I am often asked just where I have been in this industry.